Videobel problemen

Incident Report for NiceDay

Resolved

Our video calling provider has resolved the issue.

Posted Sep 02, 2020 - 11:50 CEST

Identified

A fix for the problem is being worked on by our video calling provider. The problem only affects audio and video calls from the browser Chrome.

In the meantime we recommend our users to use Firefox for doing calls to avoid facing this issue.

Posted Sep 02, 2020 - 09:31 CEST

Investigating

Op dit moment onderzoeken wij mogelijke oorzaken van videobel problemen in Chrome.

Posted Sep 02, 2020 - 09:29 CEST

This incident affected: web.niceday.app, Mobile App, Video Call, Chat, and niceday.app.